I came in for Physical Therapy due to an injury.My insurance confirmed that I had physical therapy benefits.
They billed me for procedures that had "Chiropractic codes" which my insurance did not cover. I was not informed that they were using Chiropractic codes and not Physical Therapy codes. When my insurance denied the charges they insisted that I pay the full amount for these services that I never would have authorized had I known they were procedures not covered by my insurance. They have not responded to letters I have written to them regarding these billing issues.
Also, they have failed to take some of the negotiated adjustments on procedures that were covered.
Totally unethical and inept business office!
Review about: Physical Therapy Services.